Hastings Claim Number

 

Hastings Claim number is the number that identifies your insurance policy. You will need to provide this number when reporting an incident to Hastings Direct. It is also a useful reference when looking up details of your policies and is provided on your policy schedule, which you can access through the Hastings website.

Hastings Mutual is a regional property casualty insurer, offering auto, home, and umbrella insurance, as well as renters' and homeowners' insurance, through a network of independent agents. The company has been in business for over a century and holds strong ratings from A.M. Best and the BBB. It also offers several add-ons, such as identity theft protection and roadside assistance.

You may be required to submit documents, such as repair estimates or medical reports, as part of the Hastings Direct claims process. It is important that you submit these documents promptly to avoid delays in the processing of your claim. In addition, Hastings Direct may need to interview you or other witnesses in connection with your claim. It is also important that you cooperate fully with these requests to ensure a timely and accurate processing of your claim.

If you are involved in a road accident with a Third Party, it is essential that you exchange the following details with them:

The driver's name and address. The vehicle registration number. A police reference number, if available. Photos of the scene and vehicle damage. A copy of the Third Party's driving licence, if possible.

Before you call the police, please make sure that you are in a safe place and not blocking traffic. Check for injured people, take note of the location and write down the full name and address of any witnesses. It is also helpful to have a mobile phone camera handy to record any footage of the incident.

In the event of a serious injury, you should always seek medical attention. Even if you feel fine, you should still report the incident to Hastings Direct as soon as possible.

It is worth noting that the POLICE will arrange the recovery of your vehicle through contractors at set rates agreed under the above statutory instruments. This does not come cheap! You may want to consider using a recovery firm that you have used in the past, or at least shop Hastings Claim number around for the best prices. Alternatively you can also arrange your own recovery, however you must advise Hastings Direct within 48hrs.

If you are involved in an accident and have Hastings Comprehensive or Fully Comp car insurance, the insurance company will cover the cost of storage charges, up to a maximum of three weeks. This is irrespective of who arranges the recovery. You must inform Hastings Direct, though, within 48hrs, otherwise the POLICE will charge you a recovery fee for storage.

Hastings Direct offers a free home insurance helpline that is open from 8am-9pm on Monday to Friday and 9am-5:30pm on Saturdays. The contact number is 0800 032 5796. This number is free to call from both landlines and mobiles. It is also possible to email the home insurance department if you prefer.